Privacy Policy

General

This Privacy Policy explains how Certified Translete (“we”, “us”) collects, uses, stores, and protects users’ personal data and uploaded documents in connection with our document translation services.

Information We Collect

We may collect:
Full name
Email address, phone number
Uploaded documents (PDF, images, scans, text files)
Document type, number, date
Order and payment information
IP address, device data, access logs

Purpose of Use

OCR processing of documents
AI-based automated translation
Delivery of translated documents with a translation stamp
Order and payment processing
Legal and compliance purposes

Document Confidentiality

All uploaded documents are treated as confidential
Used strictly for the requested translation service
Not shared with third parties without user consent

AI & OCR Technology

Translations are processed automatically and instantly
Documents are not used for AI training
No storage for third-party model training

Data Retention

Uploaded documents are stored for 60 days
Automatically deleted after 60 days
Early deletion available upon user request

Security

We use SSL encryption, restricted server access, and internal access controls.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.